Delivery applies to UK Mainland addresses only. For Channel, Scilly Islands, Scottish Highlands and Islands, Isle of Man, Isle of Wight and Eire addresses. Most deliveries are made within 5 working days of payment being cleared but allow up to 14 days. Please accept it may take a little longer in busy/holiday periods. Please allow up to 14 working days for any handcrafted items as these are made to order. Postage and packaging costs are kept to a minimum, but we do ensure that we use quality packaging materials to get your goods to you in the condition they left us and this is reflected in the overall postage and packaging costs.
Items are weighed and postage is calculated on an individual order basis. Please CONTACT US with any enquiries .
Exchanges and Returns Policy
Should you wish to return anything you have purchased from London House Gifts and Home Ltd, we will happily refund or exchange a product provided it is in FULLY RE-SALEABLE CONDITION. (This excludes personalised items, or any items posted overseas). Please return the item to us within 14 days or less, in the original packaging including identifying correspondence. If we find the item has not been returned in re-saleable condition then we reserve the right not to refund. The cost of shipping is the responsibility of the buyer, both for the receipt and return (if necessary) of any goods, as this is a direct cost to us. Should you have any further queries then please contact us.